How to Write a Good Customer Service Resume
The process of creating a successful customer service curriculum vitae or (Curriculum Vitae) will require you to highlight your relevant knowledge and experience. A well-written CV or resume and a well-written cover letter, in addition to an impressive LinkedIn profile, can make a a big difference in getting an offer. At New Plymouth Resume, we specialize in providing CV and resume writing services including cover letter writing, resume writing and LinkedIn profile optimization to help your profile stand out the others. In this article, we will explain how to present customer service on a resume or CV, show the skills of customer service on a CV or resume and offer suggestions on how to convey customer service expertise.
How do you describe customer service on an application or resume:
When describing your customer-service experience, be sure to focus on specific work duties and responsibilities. Utilize action verbs like "assisted," "resolved," or "responded," to describe your job. Additionally, include any relevant metrics, such a the percentage of satisfaction with your customers, to demonstrate the impact you have made.
How do you present the skills of customer service on a CV or resume:
In addition to describing your experience, be sure to identify specific abilities that are applicable to customer service. These include communicating and problem-solving skills. Include any relevant training or certifications, such as a customer service course or a certificate from a specific customer support software.
What should I write about in regards to customer service skills:
When you write about your customer service abilities, concentrate on the most crucial and pertinent skills to the position you’re applying to. For instance, if the job requires a lot of phone communications, you should highlight your skills and experience for customer service by phone.
What do I do to write my personal experience as a customer:
In writing about your client service experience, make sure you use specific examples and measure your accomplishments. For instance, instead writing "Helped customers with questions," say "Assisted an average daily 50 customers with their inquiries, resulting in a 95% percent satisfaction."
Following these steps follow these suggestions to create an effective customer service resume, CV, cover letter and LinkedIn profile that shows your relevant experience and skills, making you a strong potential candidate for roles in customer service. Remember the need to check your resume, CV and cover letter prior to you submit it. You may also consider soliciting help from an expert at New Plymouth Resume if you need assistance.
