How To Write a Customer Service Resume
Making a professional customer service profile or CV (Curriculum Vitae) will require you to highlight your relevant experiences and abilities. A well-written CV or resume and a strong cover letter, as well as a professional LinkedIn profile, can make the difference in obtaining an offer. At New Plymouth Resume, we specialize in providing CV and resume writing services including cover letter writing, resume writing and LinkedIn profile optimization services to make to stand apart from your competition. In this post, we’ll go over how to describe the customer service aspect on a resume or CV, highlight customer service skills on a CV or resume and give tips regarding how to present your customer service skills.
How do you describe customer service on a resume or CV?
In describing your customer service experience, concentrate on specific work duties and responsibilities. Use action verbs, like "assisted," "resolved," or "responded," to describe your job. Include any relevant measures, such as customer satisfaction rates, to illustrate your impact.
How can you demonstrate customer service skills on a CV or resume:
As well as describing your experience, it’s important to include specific skills that are applicable to customer service. This includes communication and problem-solving abilities. Include any relevant training or certifications for example, a customer service course or a certificate with a particular customer care software.
What should I write about when it comes to customer services skills?
When you write about your customer service abilities, concentrate on the most essential and applicable skills to the position you’re applying to. For instance, if the job requires a lot phone contact, make sure you highlight your previous experience and abilities in customer service via phone.
How can I document about my experience with customer service:
In writing about your client service experience, include specific examples and quantify your accomplishments. For instance, instead of telling the reader that you "Helped customers with their concerns," say "Assisted an average of 50 people per day with their questions, which resulted in a 90% satisfaction rate."
Following these steps, you can create an effective customer service resume, Cover letter, and LinkedIn profile that highlights your relevant experiences and abilities, making you a strong candidate for customer service jobs. Make sure not to proofread the resume or resume and letter prior to making it available for submission. Also, consider asking for help from a professional New Plymouth Resume if you need assistance.
