How to present Customer Service on a resume

Posted by New Plymouth Resume on 26 Oct 2025

When applying for a customer service position, it’s crucial to list your relevant knowledge and experience in your resume. A well-written resume can make a huge difference when you apply for the job you’re looking for. In New Plymouth Resume, we specialize in writing resumes to assist you in standing out your competition. In this article, we’ll discuss tips on how to present customer service on a resume.

  1. Use action verbsin describing your customer service experience using action verbs, like "assisted," "resolved," or "responded." These verbs prove that you have actively been engaged in your customer service activities and achieved the desired results.
  2. Make sure to include specific job duties and responsibilities. Be specific when describing your customer service experience. Instead of declaring that you "worked in customer service,"" use the phrase "managed an entire team of customer service agents and handled customer complaints."
  3. Provide metrics: Include relevant metrics such as customer satisfaction levels to show your impact. For instance, "increased customer satisfaction by 15% through effective problem-solving techniques."
  4. Make your resume more tailored: Customize your resume to fit the job you’re applying for. Highlight your skills and experiences that are relevant to the position.
  5. Proofread and seek professional help: Proofread your resume before uploading it to ensure it’s not erroneous. If you require assistance, consider seeking professional help from New Plymouth Resume.

Following these steps follow these suggestions to create a resume for customer service that effectively highlights your experience and abilities. Keep in mind to make your resume specific to the job you’re applying for , and check it for errors before submitting it. New Plymouth Resume can also assist you in creating a successful resume that showcases your talents and work experience.

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How to Describe Customer Service on a resume

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