How do you describe customer service on a resume

Posted by New Plymouth Resume on 19 Apr 2025

When applying for a client service position, it’s crucial to highlight your relevant expertise and experiences in your resume. A well-written resume will make significant difference in obtaining the job you want. At New Plymouth Resume, we specialize in providing resume writing services to assist you in standing out the rest of the applicants. In this article, we will go over tips on how to describe customer service in a resume.

  1. Utilize action verbs: When discussing your customer service experience include action verbs such as "assisted," "resolved," or "responded." These verbs prove that you have actively been engaged in your customer service activities and have achieved results.
  2. Make sure to include specific job duties and responsibilities. Be precise when describing your service experience. Instead of saying "worked in customer service," write "managed a team of customers service reps and dealt with complaints from customers."
  3. Use metrics: Provide relevant metrics like customer satisfaction levels to show your impact. For example, "increased customer satisfaction by 15% through efficient solutions to problems."
  4. Tailor your resume: Tailor your resume to the specific customer service job you’re applying for. Include the relevant skills and experience that are most relevant to the position.
  5. Get professional assistance and proofread your resume Make sure you proofread your resume prior to sending it out to ensure it’s error-free. If you require help, consider seeking professional help from New Plymouth Resume.

With these suggestions and guidelines, you can write your own customer service resume which effectively showcases your relevant experience and capabilities. Be sure to customize your resume for the job that you’re applying for and make sure you proofread it prior to submitting it. New Plymouth Resume can also assist you in writing a powerful resume that highlights your strengths and expertise.

Will definitely tell my friends and family about you guys, you did a great job!
Dan S
Thank you very much for a very fast, professional service from start to finish. Highly recommended.
Marcus Schirms
Absolutely the BEST. Tanja was very professional and kind and took the time to really understand my career change and what it was that i wanted out of my new resume. Cant recommend enough
Jack Taylor
I cant thank you guys enough. Prompt, reliable service. Even after i submitted my documents, Tanja was quick to make any requested changes.
Michael Gumba
I used New Plymouth Resume for a government role submission, which included a selection criteria response. I was very impressed and it landed me the job that i wanted. Thank you again.
Roger Berick
Tanja and the team did a fantastic job with my resume. Especially considering I was changing careers after re-education. My documents are professional and have already been effective in securing me interviews. Thank you.
Myles Clooney
Tanja provided outstanding service!! my resume and cover letter are now looking very professional! i am very pleased with this service and you are definitely getting your moneys worth. I also got a new job 1 day after sending out my resume. Big thank you to Tanja!!
Paula
Positive: Professionalism, Quality, Responsiveness, Value Tanja thank you so much for the fast turnaround and also how well you updated my CV. I had a particular job advert I needed responses for and to update my CV at the same time. Tanja provided excellent customer service and contacted me within a day and worked to the tight timeframe I had. I would definitely use SR again and highly recommend Tanja herself. Thank you again.
Ruby
Thank you so very much, Tanja and team! Our resumes look amazing! Appreciate all your help!
Wilfred Botin
Fantastic I highly recommend this company they compiled an amazing resume and cover letter in PDF format and word, don't worry if you find computers frustrating as I do they will book an interview with you over the phone. The consultant took about a hour (less if you have everything organised which I did not). Also they will sort out your LinkedIn profile if you have one. Again amazing. Thanks again for your help. Rob
Rob Warner
How to Describe Customer Service on a resume

Resume

We provide professional resume writing services.

How to Describe Customer Service on a resume

Cover Letter

We provide professional cover letter writing services.

How to Describe Customer Service on a resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How to Describe Customer Service on a resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We offer professional resume writing services and our highly experienced resume writers will make sure that your resume stands out from the rest.

We’re a team of highly qualified and seasoned HR professionals, recruiters, and consultants that are dedicated to delivering an exceptional, well-written cover letter or resume.

We pride ourselves on our vast knowledge of best-practice hiring methodologies and Australian recruitment standards. Plus, our expertise in a vast range of industries and professions means that we can deliver a high-quality, impactful resume that suits your personal needs.

Our goal is to provide you with an impressive, striking resume that is correctly maximised for success in New Plymouth‘s competitive job market.

We provide a 100% satisfaction guarantee on all of our writing services, so you can be confident that you will be happy with your new resume or cover letter.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
0800 215 100