How to present Customer Service on a resume

Posted by New Plymouth Resume on 19 Apr 2025

When you are applying for a customer service job, it is essential to showcase your relevant experience and skills on your resume. A well-written resume can make a significant difference in obtaining the job you want. We at New Plymouth Resume, we specialize in offering resume writing services to help you stand out from the crowd. In this article, we’ll give you tips on how to convey the quality of service you provide on your resume.

  1. Use action verbs. When you are describing your customer experience include action verbs such as "assisted," "resolved," or "responded." These verbs prove how you’ve actively involved in your work with customers and achieved the desired results.
  2. Make sure to include specific job duties and responsibilities: Be specific when you describe your customer service experience. Instead of using the phrase "worked in customer service,"" say "managed a team of customer service reps and handled customer complaints."
  3. Offer metrics: Include relevant measures such as satisfaction levels to show the effect of your efforts. For instance, "increased customer satisfaction by 15% through efficient method of problem-solving."
  4. Create a custom resume by tailoring your resume for the customer service position that you’re applying for. Highlight your skills and experiences that you have that will be most useful for the job.
  5. Ask for professional help and proofread Before you submit your resume, proofread it. submitting it to ensure that the resume is error-free. If you need assistance seek professional assistance at New Plymouth Resume.

Following these steps that you will be able to craft a customer service resume that effectively highlights your experience and capabilities. Remember to tailor your resume to the position you’re applying to and to proofread it before submitting it. New Plymouth Resume can also assist with the creation of a strong resume that highlights your abilities and work experience.

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How to Describe Customer Service on a resume

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