How do you describe Customer Service on a resume
When seeking a customer service job, it’s important to showcase your relevant expertise and experiences on your resume. A well-written resume will make an enormous difference in getting the job that you desire. We at New Plymouth Resume, we specialize in offering resume writing services to make you stand out from the crowd. In this post, we’ll provide tips on how to talk about the quality of service you provide on your resume.
- Use action verbs. When you are describing your customer experience, use action verbs like "assisted," "resolved," or "responded." These verbs indicate that you’ve been actively involved in the work of customer service and are able to show results.
- Incorporate specific job duties and responsibilities. Be clear in your description of your customer service experience. Instead of telling the reader that you "worked in customer service," use the phrase "managed an entire team of customer service representatives and handled customer complaints."
- Use metrics: Provide relevant metrics like customer satisfaction ratings to show the effect of your efforts. For example, "increased customer satisfaction by 15% with effective solutions to problems."
- Make your resume more tailored: Customize your resume for the customer service job you’re applying for. Highlight your skills and experiences that you have that will be most useful for the job.
- Check your resume for errors and seek help from a professional You should proofread your resume prior to sending it out to ensure it is error-free. If you need assistance you can seek help from a professional from New Plymouth Resume.
If you follow these guidelines that you will be able to craft an effective customer service resume that effectively showcases your relevant experience as well as your skills. Keep in mind to modify your resume to fit the job that you’re applying for and check it for errors before submitting it. New Plymouth Resume can also assist you in creating a successful resume that highlights your abilities and expertise.
