How to Describe Customer Service on a Resume
When trying to get a customer service job, it is essential to highlight your relevant qualifications and experience in your resume. A well-written resume can make huge difference when you apply for the job that you desire. In New Plymouth Resume, we specialize in offering resume writing services to aid you in standing out from your competitors. In this post, we’ll give you tips on how to write about the customer service aspect of your resume.
- Use action verbs in discussing your customer service experience include action verbs like "assisted," "resolved," or "responded." These verbs show how you’ve actively involved in your work with customers and achieved the desired results.
- Include specific job duties and responsibilities. Be specific when you describe your customer service experience. Instead of saying "worked in customer service,"" use the phrase "managed the team of customer service agents and handled customer complaints."
- Use metrics: Provide relevant metrics such as customer satisfaction rates to prove your contribution. For example, "increased customer satisfaction by 15% by using effective methods for problem solving."
- Customize your resume: tailor your resume according to the customer service position that you’re applying for. Include the relevant skills and experience which are most relevant for the job.
- Proofread and seek professional help Before you submit your resume, proofread it. you submit it to ensure the resume is error-free. If you need assistance look into professional help from New Plymouth Resume.
With these suggestions and guidelines, you can write your own customer service resume which effectively highlights your relevant experience and capabilities. Make sure you modify your resume to fit the job that you’re applying for and to proofread it before submitting it. New Plymouth Resume can also assist with the creation of a strong resume that displays your capabilities as well as your experience.
