How to Describe Customer Service on a resume
When trying to get a customer service position, it’s crucial to showcase your relevant experiences and abilities on your resume. A well-written and professional resume can make an enormous difference in getting the job you want. We at New Plymouth Resume, we specialize in resume writing to help you stand out from the rest of the applicants. In this article, we’ll go over tips on how to convey the quality of service you provide on your resume.
- Utilize action verbs when you are describing your customer experience include action verbs like "assisted," "resolved," or "responded." These verbs suggest how you’ve actively involved in your work with customers and are able to show results.
- Incorporate specific job duties and responsibilities. Be specific when you describe your customer service experience. Instead of using the phrase "worked in customer service," mention that you "managed an entire team of customer service reps and dealt with complaints from customers."
- Provide metrics: Include relevant metrics such as customer satisfaction rates , to prove your effectiveness. For instance, "increased customer satisfaction by 15% by using effective solutions to problems."
- Make your resume more tailored: Customize your resume to the specific customer service position that you’re applying for. Highlight the abilities and experience which are most relevant for the position.
- Ask for professional help and proofread Make sure you proofread your resume prior to making it available to ensure it’s not erroneous. If you need help take advice from a professional through New Plymouth Resume.
Following these steps that you will be able to craft your resume for customer service that effectively highlights your experience as well as your skills. Make sure you tailor your resume to the position you’re applying to and check it for errors before submitting it. New Plymouth Resume can also assist with the creation of a strong resume that highlights your abilities as well as your experience.
